GDPR and TEFL Org UK

We take great care at TEFL Org UK with our customers’ information and data, and we’ve always aimed to uphold the highest standards of security and follow best practices when managing your course.

With the upcoming changes in data protection regulations coming from GDPR’s implementation later this month, we wanted to share some information with you how we store and use your data.

Here are some other key areas where we receive your data, and what we do with it:

Permission when requesting data

We will ask your explicit permission when requesting data from you when signing up for our course, making a course enquiry, or any other interaction with our website or our advisors.

Your account

When you sign up for a course we take some details from you.  These details are only used to process your course booking and to send your certificate to you.  We only store your name, address, email address and contact phone number.  Your password is saved in a hashed format so that it cannot be accessed by anyone.

We’ll shortly send out an email to all students asking you to review the information on your student account to ensure it’s accurate and we can get in touch with you.

Making purchases

We do not store any credit card or payment information on our systems, these are handled by our secure payment partners SecureHosting, WorldPay and Stripe.

Newsletters

If you are signed up to our newsletter, we only record the first name, last name and email address you provide, as well as how you signed up.  If you are enrolled on a course with us, we also record this information to provide you tailored emails.

You’ll shortly receive an email asking for you to re-authorise us to send you newsletters.  This will simply include clicking a link, reviewing some of your details and confirming them for us.  This won’t affect emails that we send out during bookings, managing your course or issuing your certificate.

Our website

On our websites we do our best to give you as good an experience as possible, so we track anonymous usage data to make sure that everything is working as it should.  We also use cookies to save your preferences and make sure that things such as logging in to your account and shopping for courses/resources all work.

 

You can find our full privacy policy, cookies policy and our terms and conditions on our site at all times and linked in the footer of the site too.

If you have any questions about these changes, or wish to discuss anything, please get in touch with us via email at info@tefl.org.uk or call us on 01349 800600.

To find out more about GDPR, please visit the Information Commissioner’s Office website.

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